Orders ship out 2-3 business days from our studio. Please allow an additional 2-5 days for delivery. Shipping rates and times vary according to location.
If your item(s) was damaged in shipping please contact us immediately. All packages are sent insured and will be covered by mail carrier. You have 7 days after delivery to report any claims of damage. No damaged item claims will be processed after the 7 day period. Please save the box and packing materials for inspection. A picture of the damage may be needed.
RETURN & EXCHANGE POLICY
We triple check all orders, but mistakes do happen. If for some reason you receive your item and it does not match the specifics of what you ordered, please contact us immediately. A refund or credit may be issued. All claims must be made within 7 days of shipment delivery.
To preserve the life of the painted work, I always recommend hand washing with a soft sponge and warm water. Never use abrasive materials or harsh soaps during the dish washing process. NOT DISHWASHER SAFE.
To reduce the chance of unnecessary scratches, do not stack your pieces into smaller objects or within tight quarters. China cabinets or display shelves make perfect homes.
We are always looking to partner with new stores.
Please email firstname.lastname@example.org to set up a wholesale account